Confirmation for tour conductor and group organizers (2024)

Please read this information carefully as it is very important.

1.This is not a private tour. You will be sharing the boat with the general public. (Only the 18:00 service during the Spring Cruise is chartered.)

2. During the Spring Cruise period (3/20-4/25), even if the number of passengers is less than 15, a minimum fee of 15 persons is required. (Only the number of seats is available for the number of passengers, unless there is room for more.) (The 18:00 service during the Spring Cruise period is chartered.)

3. Please note that the cruise may be cancelled due to inclement weather (rain, strong winds, rising water, etc.). In case of light rain, umbrellas or ponchos will be lent.

4. Please be sure to check in at least 15 minutes before boarding time; after 15 minutes, all tour participants will have to wait in line with the general public.

5. Because the boats can only pass each other in front of the boarding area, the departure of the boat may be delayed by up to 15 minutes. Please inform the tour operator and guests.

6. Cancellation fee
◎All cancellations (mixed or chartered)
 7 to 2 days prior to departure: 20% of the boarding fee
 The day before: 50% of the boarding fee
 On the day of cancellation: 100% of the boarding fee
◎In case of a reduction in the number of passengers (mixed passenger)
 Up to 1 day prior to the date of departure: Free of charge
 Cancellation on the day of the event: Up to 5 persons: Free of charge / Over 6 persons: 100% of the boarding fee